Delivery

Please note: Tuesday December 24th through Thursday January 2nd are company holidays (Christmas Holiday in the Netherlands) for our office. During that period, our office will be understaffed and there will likely be a delay in replying to your ticket, possibly until Thursday January 2nd.
For orders processed after Tuesday, December 17: please allow us a lead time of two weeks.
From January 2nd, we will again be fully staffed and services will resume as usual.
Happy Holidays!

Shipping
We ship worldwide via FedEx International Priority. When your order ships, you receive a tracking number by e-mail so that you can trace your package as it makes its way to you. Shipping times usually vary from 1 day to Europe/the US/Canada to 4 days to Australia/New Zealand. Shipping costs are calculated automatically at checkout. The cost of shipping wallpaper varies from €6.75 within the Netherlands to €30,00 to the US, €32 to Australia/New Zealand and €50,00 to the Far East, Africa, etc.

Lead time
The lead time is the time between you place your order and the time it arrives at your address.The lead time for items that are in stock usually is 1-4 days, depending on your location. The lead time for (custom) wallpaper orders and items that are out of stock is longer, since they have to be produced first.

Wallpaper. Wallpaper is custom printed once a week (on Tuesdays).
Fabric. If your fabric is not in stock, production time is 2-3 weeks.
Cushions. If your cushion is not in stock, production time is 2-3 weeks.
Scarves. If your scarf is not in stock, production time is 2-3 weeks.
Samples. If your sample pack not in stock, production time is 1-2 weeks.

The table below shows the lead time (in days) for items that are in stock and for out of stock items. These lead time are indicative only. Delays can occur during production and shipping.

Product Stock item Production Shipping

Lead time
(in stock)

Lead time
(out of stock)

 Wallpaper  no  1-7  1-4  -  2-11
 Fabric by the meter  yes  14-21  1-4  1-4  15-25
 Cushions  yes  14-21  1-4  1-4  15-25
 Scarves  yes  14-21  1-4  1-4  15-25
 Samples  yes  2-3
 2-5  2-5  4-8