Shipping & Lead Times Frequently Asked Questions

Find quick answers about order timelines, delivery options, and everything you need to know about how (and when!) your Ellie Cashman order will arrive. Still need help? Contact us—we’re happy to assist

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Do you ship internationally?

Yes! We ship worldwide. At checkout, you’ll see available shipping options based on your location. Once your order ships, you’ll receive a tracking number via email—and you can also find tracking updates in your account page.

How long will it take to receive my order?

Average preparation times:

  • Wallpaper – Printed on demand, typically ships within 3–5 business days
  • Fabric – Made to order, typically ships within 2–3 weeks
  • Samples & Other Products – Typically ship within 1–2 business days

Average shipping times (varies by location and carrier):

  • Priority Shipping: 2–5 business days
  • Economy Shipping: 5–10 business days

All our products are made in and shipped from The Netherlands.

Once your order ships, we’ll send you an email with your tracking number and a link to follow your package.

How much does shipping cost?

Shipping rates are calculated at checkout based on your selected method, shipping address, and the size of your order.

Which carriers do you use?

In the checkout you can choose from a number of shipping methods and carriers including FedEx, UPS and DHL. Carrier options vary depending on your location.

Do you offer expedited shipping?

Yes! Priority shipping is available at checkout for faster delivery.

Can I track my order?

Yes. Once your order ships, we’ll send you an email with your tracking number and a link to follow your package.

Will I need to pay customs or import fees?

All our products are produced in and shipped from the Netherlands. We will take care of any tarrifs, customs or import taxes unless indicated otherwise in the checkout.

For most countries, including but not limited to the United States, Canada, Europe, United Kingdom, Australia and New Zealand, we take care of any tarrifs, customs or import taxes.

Can I change my shipping address after placing an order?

If your order hasn’t shipped yet, please contact us right away—we’ll do our best to update the address before it goes out.

Still need help? Contact us—we’re happy to assist

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