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Explore the topics below for quick answers about wallpaper, fabric, the trade program, and more.
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General FAQs
How long will it take to receive my order?
Average preparation time (varies by product category):
- Wallpaper – Printed on-demand, typically ships within 3-5 business days
- Fabric – Made to order, typically ships within 2-3 weeks
- Samples & Other Products – Typically ship within 1-2 business days
Average shipping time (varies by location and carrier):
- Priority Shipping: 2-5 business days
- Economy Shipping: 5-10 business days
All our products are made in and shipped from The Netherlands.
What is the difference between your non-woven and vinyl wallpaper?
Non-woven wallpaper – Best for residential use, this wallpaper is lightweight (160 g/m² or 4.7 oz/yd²) with a smooth, matte finish. It comes in 48.7 cm (19.17") wide strips and is easy to install and remove.
Vinyl wallpaper – Designed for commercial and high-traffic spaces, this material has a non-woven fleece backing with a durable vinyl coating. It’s heavier (350 g/m² or 10.3 oz/yd²), has a structured texture with a slight sheen, and comes in 125 cm (49.21") wide strips for seamless large-scale installations.
Both materials are fire-rated and highly lightfast, ensuring long-lasting beauty and durability.
Need help choosing the right wallpaper for your project? Contact our team—we’re happy to help!
How do I determine how much wallpaper to order?
To ensure the perfect fit, we recommend using our Wallpaper Configurator to preview your design and determine how much wallpaper you need.
For a step-by-step guide on measuring and ordering, visit our Wallpaper Measuring Step-by-Step Guide.
Can your wallpaper be installed in a bathroom?
Our wallpaper can be installed in a bathroom as long as the space is well-ventilated. While many of our customers have successfully used it in bathrooms without issues, we recommend avoiding areas with excessive moisture or direct water exposure, as this can affect the adhesive over time.
For added durability, our vinyl wallpaper is the best choice, thanks to its protective top layer. If using non-woven wallpaper, ensure the room has proper airflow to prevent moisture buildup. Regardless of material, wallpaper should not come into direct contact with water.
For more tips on installation, check out our Wallpaper Installation Guide.
How do I apply for the Trade Program?
If you’re a design professional, you can apply by filling out our Trade Application Form.
Once approved, you’ll unlock exclusive benefits, including trade discounts, complimentary samples, and more.