Customer Service

We offer wallpaper and fabric samples. The wallpaper samples are available as individual wallpaper samples or as a wallpaper sample book. The fabric samples are only available as individual samples.

With our wallpaper configurator you can order your wallpaper in three easy steps:
1. Select color and material
2. Enter wall dimensions (to calculate wallpaper price and quantity)
3. Preview and customize the design

Please see our How to order wallpaper guide for more information. 

We offer two types of wallcovering material: non-woven and vinyl.

• Our non-woven wallpaper is recommended for regular consumer use. The weight is 160 g/m² and comes on a roll in strips that are 48.7 cm/19.17" wide. It has a smooth and matte finish.
• Our vinyl wallcovering consists of a non-woven backing with vinyl finishing and is recommended for commercial/contract use. The weight is 350 g/m² and comes on a roll in strips that are 125 cm/49.21" wide. It has a structured and slightly shiny finish.

The lead time is the preparation (including printing) time + the shipping time. 

The average preparation time per product category is:

We print wallpaper once a week on Tuesday and ship it Friday.

The shipping time depends on the carrier (FedEx, Post) and the shipping method (Economy, Priority, etc.) that you choose in the checkout. Depending on what you choose, the shipping times vary between 2 – 15 days for all countries.

All of our wallpaper is printed on demand to fit your specific measurements. Please find our comprehensive advice on how to measure your walls here.

Yes, we ship worldwide including the United States and Canada. However, before you order you have to select your (shipping) location first to get the correct currency, shipping cost and taxes. You can select your (shipping) location via the menu in the top right corner of our website. Or, click on United States, Canada or Europe & Other (for all other countries).

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